About Us
Company Information:
Pacific Administrators, Inc. is a leading, technology-driven third-party administrator in Hawaii that provides employee health and welfare, pension, annuity and vacation benefit services for many local union members. Our company motto is 'Kulia I Ka Nu'u', which stands for 'Strive for the Highest', and we take pride in the fact that our company is locally owned and operated. We are currently looking for an individual that can share our corporate visions, culture and goals and become a part of our company family.

Company Mission Statement:
Our corporate mission…is to become the industry leader in quality service by investing in web-enabled infrastructure (leading edge software and hardware) and providing continued staff training, thereby improving productivity and maximizing the customer service level to our valued clients.

Corporate Culture:
We are a humble team of equals who have positive attitudes, treat everyone with respect/fairness, work together, have a strong ‘work ethic’ and do whatever it takes to provide excellent customer service. We nurture our staff by openly communicating, listening, coaching and by setting the example. We value our employees as much as our clients and strive to 1) maintain appropriate staffing levels, 2) cross train to teach as ‘much’ as possible to promote customer service coverage and succession planning, 3) improve employee compensation, training and development.


Alton H. Komori
President / CEO


Management Team

Clarene Mitsunaga
Chief Operating Officer

Cindy Komori
Human Resources and Office Manager

Lance Yamamura

Provider Services Supervisor
Michelle Sasaki
Health and Welfare Operations and Accounts Manager

Dean Kimura
Account Executive

Kevin Tamayose
Systems Administrator

Cedric Chee
Trust Accounting Controller


Supervisory Team

Julie Bumanglag
Pension and Annuity Supervisor

Employer Control Supervisor
Sherine Cortinas
Employer Control Supervisor

Troy Tonini
Payroll Audit Supervisor and Collections Representative

Charmayne Kahai
Member & Provider Services Supervisor

Earleen Tanudra
Administrative Supervisor

Claims Supervisor
Susan Reed
Claims Supervisor

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